Privacy Policy

Effective Date: April 5, 2025

Company: ChaunceyAllPro LLC

ChaunceyAllPro LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the
privacy, security, and integrity of personal information. This Privacy Policy describes
how we collect, use, disclose, store, and safeguard personal data when individuals
visit www.nycwallpaper.com (the “Website”), request services, communicate with
us, or otherwise interact with our business.

By accessing the Website or engaging our services, you acknowledge that you have
read and understand this Privacy Policy.

1. Scope & Applicability

This Privacy Policy applies to:

Visitors to our Website
Customers and prospective customers
Individuals communicating with us via phone, email, SMS, or forms
Users interacting with our digital content or advertisements

This policy applies only to information collected by ChaunceyAllPro LLC and not to
third-party platforms or services.

2. Information We Collect

A. Information You Voluntarily Provide

We collect personal information you provide directly, including:

Full name
Email address
Telephone number
Property or service address
Project details and service preferences
Photographs or files submitted for estimates
Communication content and correspondence

Providing this information is voluntary but may be necessary to receive services or
responses.

B. Automatically Collected Information

When you access our Website, we may automatically collect technical and usage
data, including:

IP address
Browser type and version
Device type and operating system
Pages viewed and navigation paths
Date/time of visits
Referrer URLs

This information is collected through cookies, server logs, and analytics technologies.

C. SMS/Text Messaging Data

If you opt in to receive SMS communications, we may collect:

Mobile phone number
Messaging preferences
Message interaction data (delivery status, responses)

SMS consent data is used solely for communication purposes and is not shared or
sold.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

Responding to inquiries and providing estimates
Scheduling services and managing projects
Communicating service updates and appointment details
Improving Website performance and user experience
Maintaining business records and internal operations
Preventing fraud and protecting business interests
Complying with legal and regulatory obligations

We do not sell personal information.

4. SMS & Mobile Messaging Compliance

By providing your phone number and opting in, you consent to receive SMS
messages from ChaunceyAllPro LLC related to:

Appointment confirmations and reminders
Service updates
Estimate follow-ups
Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

We comply with applicable messaging regulations, including the Telephone
Consumer Protection Act (TCPA) and CTIA guidelines.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Enhance user experience

You may control cookie settings through your browser. Disabling cookies may limit
certain Website features.

6. Legal Basis for Processing (GDPR Notice)

For users located in the European Economic Area (EEA), we process personal data
under the following lawful bases:

Consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

7. How We Share Information

A. Service Providers

With trusted vendors assisting with:

Website hosting
Email and communication services
Scheduling and CRM systems
Payment processing (if applicable)

B. Legal & Safety Requirements

When required by law, subpoena, or to:

Protect legal rights
Prevent fraud or harm
Comply with legal proceedings

All service providers are expected to maintain appropriate confidentiality and
security measures.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business and tax records
Comply with legal obligations
Resolve disputes and enforce agreements

9. Data Security

We implement commercially reasonable administrative, technical, and physical
safeguards designed to protect personal information.

However, no transmission or storage system is guaranteed to be 100% secure.

10. Your Privacy Rights

A. GDPR Rights (EEA Residents)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time

B. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information is collected
Request deletion of personal information
Correct inaccurate information
Opt out of the sale or sharing of personal information
Limit use of sensitive personal information

We do not sell personal information.

To exercise your rights, contact:
📧 info@chaunceyallpro.com
📞 646-302-8245

We will respond in accordance with applicable law.

11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the
privacy practices or content of third-party sites.

12. Children’s Privacy

Our Website and services are not directed to individuals under 18. We do not
knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted
on this page with a revised effective date.

14. Contact Information

ChaunceyAllPro LLC
629 Chauncey St
Brooklyn, NY 11207
📞 646-302-8245
📧 info@chaunceyallpro.com